Sales pace
Compare today's hourly sales with the same point last week, using the relevant scheduled trading window.
Your restaurant management dashboard
Your whole business.
Finally in focus.
Manage live orders, customers, menus, campaigns, delivery and reporting from one browser-based dashboard. Gem adds review-led analysis inside the Portal when you need help deciding what to do next.
Live owner briefConnected workspacesResponsive browser access
Start with clarity
See what needs attention right now.
The owner brief is designed around one practical question: How is my store performing right now, and where do I need to take action?
The brief refreshes automatically every minute and opens the relevant sales, order timing, product-availability or trading-hours tool when you need more detail.
Week so far
Compare the current week with the previous week across comparable completed days—without future days diluting the picture.
Order timing
Review pickup and delivery confirmation times separately, with current-week averages and confirmed-order counts nearby.
Menu readiness
Keep currently unavailable products visible during service and jump directly to product availability.
Service window
See whether the store is open now, review today's configured hours and open the trading-hours workspace.
Open the right tool
Move from the brief into the area that needs review, then decide what should happen next.
Measurement note
The current product shows products that are currently unavailable and the configured service schedule. It does not reconstruct sold-out history or calculate the percentage of scheduled hours a venue was actually open.
Browser-based management · enabled modules vary
From the office, venue or in between
Check the business without returning to the office.
The Business Portal is browser-based and designed for responsive access, so operators can make a quick check from a smaller screen and return to deeper work on a larger one.
- Check live orders and fulfilment context
- Review customer, catalogue and campaign information
- Move from a quick mobile check to deeper desktop work
Run the business
Keep the service day moving without losing the detail.
Search the live order story, review the operating rules around it and move from the queue to the exact service detail that needs attention.
Orders and fulfilment
Search and filter orders with payment state, fulfilment status, value, chronology and read-only detail close at hand.
Trading controls
Review weekly trading windows, shift hours, closed dates, bookings and customer-facing operational messages.
Delivery coverage
Connect mapped zones and suburb rules with aggregate delivery performance by area—without showing names or street addresses.
Support that acts
Move from a question to task-focused FAQs, video guides, product updates and contact options inside the same portal.
Menu and digital storefront
Make every item easier to find, manage and choose.
Connect product imagery, menu structure, availability, options, specials and website management around the digital promise customers see.
- Visual catalogue with active, archived and unused image context
- Products, groups, sizes, ingredients and reusable options
- Specials with timing, pricing, status and usage context
- Website records, CMS fields and additional page links
What the portal supports
These connected workspaces support catalogue, menu and storefront management plus product reporting. They do not imply automatic menu optimisation, repricing or a guaranteed sales uplift.
Grow the relationship
Understand the customer signal. Keep the next invitation connected.
Bring ordering behaviour, recency, value, feedback, campaign activity, loyalty and voucher performance into a more useful customer-growth conversation.
Customer intelligence
Review ordering, spend, frequency, recency, loyalty and marketing eligibility without collapsing them into an invented score.
Reviews and feedback
Bring rating distribution and review activity into view so feedback can frame a practical improvement question.
Email and text
Use dedicated campaign workspaces for history, recipients, status and channel-specific performance context.
Loyalty and vouchers
Review programme rules, offer status, audiences and voucher usage before choosing the next retention move.
Retailer responsibility remains central
Customer and campaign views provide context. Audience eligibility, consent, suppressions, offer terms, final copy and every send decision remain subject to retailer review.
Know what happened next
Move from performance context to the money story.
Compare order and product performance, review the daily trading summary, then follow the underlying activity into payback and refund visibility.
Reports
Retailer summaries, top customers, surveys, monthly views and operational logs.
Statistics
Order, product, weekly, delivery, website-traffic and specials analysis.
Paybacks
Weekly statements, deductions, completed order batches and detail views.
Refunds
Processing history and recorded refund values, with limitations disclosed for older data.
Visibility, not an accounting guarantee
The portal provides reporting, payback and refund context. It does not promise a financial outcome, fixed settlement timing or replacement for professional accounting advice.
Gem AI · context into action
Meet Gem. Your next move, clearer.
The Business Portal remains your management dashboard. Inside it, Gem turns focused menu, aggregate order and campaign context into review-led analysis while the retailer keeps the decision.
Menu ImprovementOrder AnalysisCampaign Planner
EXPLORE GEM AI
Menu Improvement
Protect the winners. Reveal the opportunity.
Choose lenses for descriptions, simplicity, discovery, pricing, bundles or menu flow. Gem returns prioritised recommendations for retailer review.
Promotional scenario; Gem has not edited, removed, repriced or hidden any product.
Order Analysis
Move from chart to a question worth testing.
Review aggregate demand, product, retention and operational patterns as prioritised hypotheses—not forecasts or automatic decisions.
Uses compact aggregate signals, not customer identities or individual order records.
Campaign Planner
One goal. Four connected channels.
Set the audience, budget, timing and campaign rules, then review one connected direction across voucher, email, SMS and loyalty.
The retailer reviews, refines and approves the plan before deciding what moves forward.
Control by design
Powerful direction. Human decision.
1
Ask
Choose a focused lens or provide a commercial brief.
2
Analyse
Gem works with the relevant, bounded business context.
3
Review
See reasoning, assumptions, priorities and suggested next steps.
4
Act
The retailer decides what gets created, changed, tested or sent.
Available now: Menu Improvement, Order Analysis and Campaign Planner. Each workflow prepares direction for retailer review. The conversational Gem Assistant is currently marked “coming soon” in the product.
One connected Zwift ecosystem
The portal connects the decisions around service.
Each Zwift product has a clear job. Explore how the browser-based Business Portal fits alongside the tools that take, prepare and fulfil the order.
Arena venue operations
The touch-first workspace that helps the venue receive, prepare and fulfil orders.
Explore Arena →Point of Sale
Hospitality-focused in-store ordering, payments and operational workflows.
Explore POS →Online Ordering
Your branded digital ordering experience for pickup, delivery and table ordering.
Explore online ordering →Gem AI
Focused, review-first direction for menu, order and campaign questions.
Meet Gem →Bring your working-day questions
See the Zwift Business Portal in action.
Tell us how your venue runs today. We will show you the portal workflows that match the decisions your team makes most often.
Product availability, enabled modules, configuration and commercial scope are confirmed in each venue's Zwift proposal.